Term 231
Redefining Shipments Returns: A Comprehensive Approach to Mitigate Logistical Costs and Enhance Customer Satisfaction
Project Type: Self-Initiated
Project Description
In this project, we were able to create an integrated system for managing and organizing returns that serves online stores and logistics companies that do not support returns. We were able to reduce the total cost of the returns process by up to 65% by using innovative methods and methodologies. This project is characterized by the fact that it can be expanded over time. Larger scopes to serve the largest possible number of customers around the world
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Project Team
Abdullah Gunaid Bawazir
ICS
Esam Mohammed Jaafar
ICS
Monwer Khalid Al-Majnouni
ISE
Abdulkarem Mohammed Alghamdi
ISETeam Coach
Dr. Emad Ramadan
Assistant ProfessorDepartment of Information and Computer Science
Interdisciplinary Research Center for Sustainable Energy Systems