Term 231

Redefining Shipments Returns: A Comprehensive Approach to Mitigate Logistical Costs and Enhance Customer Satisfaction

Project Type: Self-Initiated

Project Description

In this project, we were able to create an integrated system for managing and organizing returns that serves online stores and logistics companies that do not support returns. We were able to reduce the total cost of the returns process by up to 65% by using innovative methods and methodologies. This project is characterized by the fact that it can be expanded over time. Larger scopes to serve the largest possible number of customers around the world


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Project Team

Abdullah Gunaid Bawazir
Abdullah Gunaid Bawazir
ICS
Esam Mohammed Jaafar
Esam Mohammed Jaafar
ICS
Monwer Khalid Al-Majnouni
Monwer Khalid Al-Majnouni
ISE
Abdulkarem Mohammed Alghamdi
Abdulkarem Mohammed Alghamdi
ISE

Team Coach

Dr. Emad Ramadan
Dr. Emad Ramadan
Assistant Professor

Department of Information and Computer Science

Interdisciplinary Research Center for Sustainable Energy Systems